Returns & Exchanges

At Canella Lane, we want you to love your new look, so we offer a 30-day return window for all unwashed and unworn items with original tags attached. Simply follow our easy process below to return your items for a refund or store credit.

Return Process

• 1.
  Initiate Your Return

  Visit our online return portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all labels and tags are still attached to the garments.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized collection point.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund to your original payment method within 5-7 business days.